User Guide
In each section of this lesson, you will be presented with three tiers of information. The following descriptions will help you navigate this self-guided experience.
Media Player:
The main media player at the top of the screen is an audio- and video-based overview of the section. Press play to see and hear the overview. You may pause at any time by clicking the pause button on the bottom left of the player. The buttons at the bottom right of the player allow you to control the volume and shift the video to full screen.
On-Screen Text:
Below the main media player you will see on-screen text. This includes the detailed information you need to know in order to accomplish the learning objectives for the lesson.
Icons:
Within the on-screen text segments, you may see special icons, each representing a different kind of interactivity. Some interactivities include audio. Note: Depending on your browser, the audio may continue to play to the end of the sequence if you close an interactivity while the audio is playing.

TCAM Online Training Series for Mentors and Mentoring Program Staff Terms and Conditions for Use
Overview
The TCAM Online Training Series for Mentors and Mentoring Program Staff was developed by TCAM—The Center for the Advancement of Mentoring. It is designed to be used free of charge by youth mentoring programs funded by the Office of Juvenile Justice and Delinquency Prevention (OJJDP) of the U.S. Department of Justice and by other mentoring providers and individuals.
The TCAM Online Training Series for Mentors and Mentoring Program Staff includes six online training modules for mentors, which are intended to be used in combination with in-person mentor training provided by mentoring programs, as well as two online modules for mentoring program staff about designing and delivering in-person mentor training. The content of the training series is informed by mentoring research and best practice, the expertise of the TCAM Leadership Team, and TCAM’s experience providing technical assistance to OJJDP mentoring grantees. Each module is designed to be completed in approximately 30 minutes, and individuals may opt to complete one or more of the eight modules.
Technical Requirements
Viewing and Downloading PDFs
Some of the materials in this training series are posted in PDF format. PDF, which stands for Portable Document Format, is a popular format for distributing documents on the Internet. To view and print PDF documents, you need the free Acrobat Reader software. If you do not have Acrobat Reader installed on your computer, go to the Adobe website and follow the directions to download and install the software.
Multimedia Software
The training series contains some links to multimedia resources. To be able to experience the full multimedia effects, you may need the following free software download:
Enabling Javascript
To use the training series, JavaScript must be enabled in your computer’s browser. For Internet Explorer, go to Tools > Internet Options and select the “Security” tab; click “Custom Level” near the bottom; scroll down to “Scripting” and make sure “Enable” is selected under “Active scripting." For Firefox, go to Tools > Options > Content > Enable JavaScript (checked). For Safari, go to Preferences > Click Security > Check Enable JavaScript. Close the window and click Reload.
Link Check
All of the links in this training series are checked regularly; however, the Web is an ever-changing medium, and you may find that some of the links don’t work. If you find a broken link, please report it. Note that if you find a broken within a reading or resource on another website, only the owners of that website can repair the link.
Course Accessibility
This training series contains accessibility features to accommodate the needs of individuals with disabilities. The developers of the training series aim to achieve W3C WAI Priority 2 level. If you have difficulty using any aspect of this training series, please contact the Technical Facilitator at tcamsupport@edc.org or 617-618-2334.
Contact Information
This training series was created by The Center for the Advancement of Mentoring, operated by Education Development Center, Inc. (EDC), in the performance of Grant No. 2009-JU-FX-K001 awarded by the Office of Juvenile Justice and Delinquency Prevention, Office of Justice Programs, U.S. Department of Justice.
For content-related questions about the training series:
TCAM Project Director (ijonesturner@edc.org; 617-618-2346)
For technical questions about the training series:
Technical Facilitator (tcamsupport@edc.org; 617-618-2334)